Picking the right plumber can be a daunting process. Many homeowners are so desperate in the moment that they jump into a relationship without asking the right questions or getting to know the company on the other end of the phone. Below are three common mistakes Atlanta, Georgia homeowners make when looking for a plumbing, heating, and cooling expert.
They care more about cost than quality
Often times homeowners will search for the cheapest plumber instead of looking for a qualified plumber. Many plumbing, heating, and cooling “specialists” offer low pricing because they aren’t licensed or insured. Often times these “specialists” will show up, take your money, and either leave before the job is done, or worse yet, make the problem worse. Then you will call them back, they will charge you more money, and possibly leave you hanging once again. It is so important that you make sure the company you are working with is licensed and insured. A great plumbing, heating, and cooling expert will also be upfront about his or her pricing and put an estimate in writing. They should also be able to offer different options based on your budget, especially if you need new equipment. Instead of looking for a cheap plumber, look for a plumber who will offer you value for your money. Fulton is known for our reliable Client Assurance Pricing. All our pricing is clearly outlined in a catalog so you know exactly what the price is before the work starts.
They skip the references
Many homeowners are too intimidated to ask for references. You shouldn’t be. A good solid company with years of experience should have plenty of references they can give you. Having references means that the company has offered a service to others that they would gladly use again. If their past customers like them and are willing to use them again that is a good sign they are a keeper. Besides, many plumbers are excited and proud to share their references. So ask! At Fulton we have plenty ofreferences and proudly display them on our website.
They leave a message
If you have an emergency and you call a plumber only to get their answering machine you may need to start getting concerned. Please realize that for every plumber you call who uses an answering machine there is a plumber who has taken the time and expense to make sure that they have a real, live customer service agent available to help you. When you call Fulton Plumbing, our staff will assist you in scheduling a plumbing service call for your utmost convenience. Calls will be answered by a real person, sent out to our manager and quickly returned. We know plumbing, heating and cooling problems occur at all hours of the day or night. That’s why we are always here for you with Fulton’s top quality emergency plumbing service.
There are many things to look for in a plumbing, heating, and cooling expert…but this is a good start. Finding a reliable company can save you time, money, and frustration. So the next time you are looking for a new plumbing and HVAC company look for someone who will perform quality work, has experienced backed by glowing references, and has taken the time and expense to make sure someone is always there to answer your call.
Fulton Plumbing is committed to providing you superior plumbing expertise, options and customer service. For testimonials,money saving tips and coupons, visit us on the web or call one of our friendly representatives today. At Fulton Plumbing, Heating and Air Conditioning our number one goal is to provide friendly, top quality work 100% of the time, any time day or night.